Djfan
Well-known member
Someone at Onx emailed me a link to reset my password, but it was as dead link. I emailed back, but it's been three days, and I haven't been given a corrected link.
Help?
Help?
Ask your onX Hunt questions here!
- Thread starter Big Fin
- Start date
BillDoe708
Active member
Call them tomorrow
WapitiBob
Well-known member
in the web map, account settings, change password
onX Hunt
Active member
- Joined
- Jul 22, 2013
- Messages
- 424
Sorry about the trouble there. It might be best to give us a call and we can assist you over the phone. Our number is (406) 540-1600.
Djfan
Well-known member
I can't get on
WapitiBob
Well-known member
click forgot password link
Carl 9.3x62
Well-known member
Would be handy of there was a way waypoint type/icon with a phone on it, so I could easily tell which waypoints are ones that mark cell service.
WapitiBob
Well-known member
Don't get rid of Toprut.
dan.kirkpatrick
Well-known member
i just got back from a trip in wyoming and was having troubles with my phone,{5yr old droid} locking up every time i set a waypoint or location?,,would have to bail out of on x and rehit the app to continue for some reason.also had issues with phone battery draining very fast when on {tracker} is it the app or my phone battery?usually i have no issues,,of course i turned my phone compltely off and rebooted a number of times,but its still locking up when i mark waypoints??
BillDoe708
Active member
I had a similar issue a few weeks ago. Did you by chance keep switching airplane mode on and off?
dan.kirkpatrick
Well-known member
i tried that but it didnt do anything
onX Hunt
Active member
- Joined
- Jul 22, 2013
- Messages
- 424
We're sorry about the trouble there! Can you take a screen recording and send it to our email? That will help our support and engineering teams look into this issue and work to get it rectified for you. Our email is [email protected] if you're able to get the app to get a recording of this issue happening on your end.
WapitiBob
Well-known member
My SOP: phone is in airplane mode before I open onx and stays in airplane mode while using the app.
Flatbrimmer
Well-known member
Ok @onX Hunt , it seems every time I’m out and about lately, the polka dots/sign-in boxes/ indicators disappear on all BMA land when I need it most. Usually stays gone for hours. Happens on both saved maps and not. Tried shutting phone off and backing out of app, nothing helps.
Second question- how can I help my buddy enable “pinch to rotate” on his onx? Mine lets me, but I don’t see that option in the settings anymore…?
Second question- how can I help my buddy enable “pinch to rotate” on his onx? Mine lets me, but I don’t see that option in the settings anymore…?
onX Hunt
Active member
- Joined
- Jul 22, 2013
- Messages
- 424
Sorry about the trouble with the BMA boxes! Do you notice any differences in whether those boxes show as you zoom in and out? Do they seem to disappear as you zoom out farther, but reappear as you zoom in closer, for example?
If you go into the settings on your friend's phone, you should see an option that says "Lock North up in 2D." If you turn that setting off, you should be able to rotate the map with two fingers like you are able to on your phone.
Flatbrimmer
Well-known member
Negative. No matter how close, the polka dot indicator, sign in boxes and ranch HQ do not show up. It does show the outlining border, but I can’t figure out why it keeps happening when I’m in a BMA. Whether with or without service, saved map or not.
Thanks on the lock north, that helps I’ll let him know
Similar threads
