Ask your onX Hunt questions here!

[Djfan]

Someone at Onx emailed me a link to reset my password, but it was as dead link. I emailed back, but it's been three days, and I haven't been given a corrected link.

Help?

 

[BillDoe708]

Call them tomorrow

 

[WapitiBob]

in the web map, account settings, change password

 

[onX Hunt]

Someone at Onx emailed me a link to reset my password, but it was as dead link. I emailed back, but it's been three days, and I haven't been given a corrected link.

Help?

Sorry about the trouble there. It might be best to give us a call and we can assist you over the phone. Our number is (406) 540-1600.

 

[Djfan]

in the web map, account settings, change password

I can't get on

 

[WapitiBob]

I can't get on

https://identity.onxmaps.com/login?flow=23416db7-0c09-4067-8a66-2ad2d83e38ae

click forgot password link

 

[Carl 9.3x62]

Would be handy of there was a way waypoint type/icon with a phone on it, so I could easily tell which waypoints are ones that mark cell service.

 

[MNElkNut]

It would be nice to have a left or right turn arrow for the turn icon.

 

[WapitiBob]

Don't get rid of Toprut.

 

[dan.kirkpatrick]

i just got back from a trip in wyoming and was having troubles with my phone,{5yr old droid} locking up every time i set a waypoint or location?,,would have to bail out of on x and rehit the app to continue for some reason.also had issues with phone battery draining very fast when on {tracker} is it the app or my phone battery?usually i have no issues,,of course i turned my phone compltely off and rebooted a number of times,but its still locking up when i mark waypoints??

 

[BillDoe708]

i just got back from a trip in wyoming and was having troubles with my phone,{5yr old droid} locking up every time i set a waypoint or location?,,would have to bail out of on x and rehit the app to continue for some reason.also had issues with phone battery draining very fast when on {tracker} is it the app or my phone battery?usually i have no issues,,of course i turned my phone compltely off and rebooted a number of times,but its still locking up when i mark waypoints??

I had a similar issue a few weeks ago. Did you by chance keep switching airplane mode on and off?

 

[dan.kirkpatrick]

i tried that but it didnt do anything

 

[onX Hunt]

i just got back from a trip in wyoming and was having troubles with my phone,{5yr old droid} locking up every time i set a waypoint or location?,,would have to bail out of on x and rehit the app to continue for some reason.also had issues with phone battery draining very fast when on {tracker} is it the app or my phone battery?usually i have no issues,,of course i turned my phone compltely off and rebooted a number of times,but its still locking up when i mark waypoints??

We're sorry about the trouble there! Can you take a screen recording and send it to our email? That will help our support and engineering teams look into this issue and work to get it rectified for you. Our email is [email protected] if you're able to get the app to get a recording of this issue happening on your end.

 

[Ought Six]

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[WapitiBob]

My SOP: phone is in airplane mode before I open onx and stays in airplane mode while using the app.

 

[Flatbrimmer]

Ok @onX Hunt , it seems every time I’m out and about lately, the polka dots/sign-in boxes/ indicators disappear on all BMA land when I need it most. Usually stays gone for hours. Happens on both saved maps and not. Tried shutting phone off and backing out of app, nothing helps.


Second question- how can I help my buddy enable “pinch to rotate” on his onx? Mine lets me, but I don’t see that option in the settings anymore…?

 

[onX Hunt]

Ok @onX Hunt , it seems every time I’m out and about lately, the polka dots/sign-in boxes/ indicators disappear on all BMA land when I need it most. Usually stays gone for hours. Happens on both saved maps and not. Tried shutting phone off and backing out of app, nothing helps.


Second question- how can I help my buddy enable “pinch to rotate” on his onx? Mine lets me, but I don’t see that option in the settings anymore…?

Sorry about the trouble with the BMA boxes! Do you notice any differences in whether those boxes show as you zoom in and out? Do they seem to disappear as you zoom out farther, but reappear as you zoom in closer, for example?

If you go into the settings on your friend's phone, you should see an option that says "Lock North up in 2D." If you turn that setting off, you should be able to rotate the map with two fingers like you are able to on your phone.

 

[Drake4]

Is there any way to keep the map from rotating back to true north automatically when zooming in/out?
It's driving me bonkers.

 

[Flatbrimmer]

Sorry about the trouble with the BMA boxes! Do you notice any differences in whether those boxes show as you zoom in and out? Do they seem to disappear as you zoom out farther, but reappear as you zoom in closer, for example?

Negative. No matter how close, the polka dot indicator, sign in boxes and ranch HQ do not show up. It does show the outlining border, but I can’t figure out why it keeps happening when I’m in a BMA. Whether with or without service, saved map or not.

Thanks on the lock north, that helps I’ll let him know

 

[INMT]

Is there any way to keep the map from rotating back to true north automatically when zooming in/out?
It's driving me bonkers.

Go to your settings and turn off “lock north up in 2d.”