Swarovski cleaning

MaddH

Well-known member
Joined
Jan 8, 2020
Messages
331
Location
Nevada
My uncle gave me a pair of binos that were manufactured in 2005. I called Swarovski last week to send them in for a checkup and cleaning as the eyecups were messed up. They just had me order the eyecups and then told me they don’t clean optics. Now I just sent my 10x42 els in 6 months ago for cleaning. Is this a new thing or should I contact a manager ?
 
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