I’ll be interested to see what they say for you. Yours sounds more like manufacturing than mine.Interesting that I have a Pelican cooler that is now leaking, I can’t find any internal cracks. The water is coming out of the two exterior pads that the cooler sits on. The bottom interior is now starting to separate which you can feel if you push down on it. Filed a warrant request with pelican and I’m now waiting to see if the accept my claim. Might be something to keep in mind guys. I hope they stand behind their warranty.