RockChucker30
Member
I did try out a Seek Outside pack back in 2013 when I was also looking at the Stone Glacier. I took it on one backpack hunt and one of the shoulder straps tore off when I went to put it back on the first day out after lunch. It was probably loaded with around 40 or 50 pounds max at the time and I just picked it up by one shoulder strap to put it on and the stitching on the strap just failed. I had noticed the stitching looked a little suspect when I got the pack but thought it was just looks and wouldn't affect performance. I was able to cobble things together with some extra rope and some spare buckles I happened to have with me but it was far from ideal and no way was I going to have faith in the pack after that. The fit and finish on the Seek Outside pack was no where close to the Stone Glacier and it wasn't much cheaper. It did have load lifters that could go an extra 2" higher than the Stone Glacier, but that would have been too high for normal use and I never got a chance to see if it would have actually helped or not since I was just trying to keep the pack together. The customer service was good and they did give me a full refund on the pack though.
That's the only failure like that I've heard of. Glad we took care of it for you.
For what it's worth, fit and finish and construction can be very misleading. Our lead design sewer has 40+ years experience and used to handle all of Marmot's repairs when they were still a colorado company. So our construction may not be as smooth or hidden as some brands, but that's because we try to build stronger. The packs do look a lot more refined today than they did in 2013.