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If you're close to Knoxville, I'll send you the contact for the mechanic I've used for 25yrs. It will certainly be easier than going through a dealer.Update on my end, it was in the shop for about 3 days and we ended up with replaced front hubs on both sides and a replaced rear backup camera. All under warranty.
I ended up taking it to the dealer that was 30 miles away and the appointment was +/- 1 week out from when I first called so it wasn't terrible. The story of dealing with the local enterprise for the rental was kind of a nightmare, but oh well. There was basically no communication from the shop until it was done but we were happy to get it back so quick.