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  1. onX Hunt

    Ask your onX Hunt questions here!

    My apologies on the confusion there, I should have asked earlier if you were on an Apple or an Android phone. Currently, layers are only available in 3D mode on Android devices. We are working to improve 3D on Apple devices and once those changes are in place, layers will show in 3D on Apple...
  2. onX Hunt

    Ask your onX Hunt questions here!

    Happy to hear that everything is working for you now. I should have recommended an app update right off the bat, my bad on missing that! Let us know if you have any issues in the future.
  3. onX Hunt

    Ask your onX Hunt questions here!

    Yes, stay tuned!
  4. onX Hunt

    Ask your onX Hunt questions here!

    I am unable to share the name of the satellite imagery provider that we use, unfortunately. If you can give a general idea of the area you are looking at, though, I will pass it along to our Mapping Team so that they can look at the imagery sources that are available to us there and they may be...
  5. onX Hunt

    Ask your onX Hunt questions here!

    Are you trying to share a waypoint with yourself? Meaning, sharing a waypoint that is already on your account? If so, that action will result in an error message as the waypoint is already on your account and it cannot be shared to the account it originated from. If you are trying to share it...
  6. onX Hunt

    Ask your onX Hunt questions here!

    That is the issue. I'm guessing your account is associated with your email address, but if you're logged in with your Apple ID, the layers won't work as your paid membership is not associated with your Apple ID. If you can log out, you should be able to log in with your regular email address. If...
  7. onX Hunt

    Ask your onX Hunt questions here!

    Unfortunately, we do not have the ability to do that currently, but that is something we would love to offer in the future and we are looking into it. I do not have any sort of ETA on when that may be available, unfortunately.
  8. onX Hunt

    Ask your onX Hunt questions here!

    Those layers are available on the phone app, so there could be a couple of things happening here. First, double check that you have those layers turned on in the Map Layers section of the App. If you are not able to turn those layers on, tap on the three horizontal lines in the upper left...
  9. onX Hunt

    Ask your onX Hunt questions here!

    Can you send an email to our Customer Support Team at [email protected]? They'll be better able to address this issue than I can in this thread.
  10. onX Hunt

    Ask your onX Hunt questions here!

    Right now, the best way to delete offline maps is to open your offline maps tab and tap on the ones you wish to delete and delete them individually. We know this is not the ideal situation when you have 150 saved maps and we are working on a way to better manage offline maps in the future.
  11. onX Hunt

    Ask your onX Hunt questions here!

    Right now, we're only able to trim the ends of a track, but I will pass you recommendation along to our Engineering Team.
  12. onX Hunt

    Ask your onX Hunt questions here!

    Are you using an Android phone, by chance? If so, we are still working to get the Range Radius tool available on Android devices. I don't have an ETA for that right now, but we hope to have it ready to go very soon.
  13. onX Hunt

    Onx maps: topo maps offline?

    When you save an offline map, all three basemaps (Sat, Hybrid, Topo) are saved and you should be able to toggle between those three while offline, just like you do while online. If you are not able to change your basemap while offline, reach out to our Customer Support Team. They will be able to...
  14. onX Hunt

    Ask your onX Hunt questions here!

    What mtmiller said is the best first step. If they are still not showing reach out to Customer Support ([email protected]) and if those markups somehow got deleted accidentally, they will be able to restore them to your account for you.
  15. onX Hunt

    Ask your onX Hunt questions here!

    Yep! When you save an offline map, the satellite, hybrid, and topo basemaps are all saved. You can toggle them while offline in the same manner that you do while online.
  16. onX Hunt

    Ask your onX Hunt questions here!

    If you are on an iPhone, calibrating the compass in the phone can alleviate this issue. To calibrate go into your settings, tap on Privacy, tap Location Services, scroll down and tap on System Services, then toggle the Compass Calibration off and on. (I sometimes have to toggle it a couple of...
  17. onX Hunt

    Ask your onX Hunt questions here!

    We are working on that capability, but I do not have an ETA for you at this time, unfortunately.
  18. onX Hunt

    Ask your onX Hunt questions here!

    There is significant crossover between the two. The road and trail data that you see in Offroad is also in Hunt. Offroad adds some of the guidebook type content to some roads (pictures, descriptions, difficulty ratings, etc) but the actual road data is the same. If you're primarily looking for...
  19. onX Hunt

    Ask your onX Hunt questions here!

    Thanks for the feedback, I will be sure to pass that along to our Mapping Team. I know they are constantly looking for new and better imagery. Unfortunately, available imagery sources are a bit limited, but we will do our best to get an image that was taken without snow cover.
  20. onX Hunt

    Ask your onX Hunt questions here!

    First, try closing out of the App and then reopening it, that should force your markups to sync up. If they don't show, check if you have any of those markups added to a folder. If so, double check that the button titled "Hide on map" is not selected. That will cause those markups to not show on...
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