Paul in Idaho
Well-known member
Good timing, we were able to contact the shop today. The owner was helpful, but couldn't find applicable warranty coverage for our tires in his material. He gave us his supplier's phone number. The supplier said the company doesn't provide a mileage warranty on 10-ply tires since they expect them to be used in harsh conditions. I looked on the Hankook website and haven't found that specified, but their website content isn't really detailed. Hankook warranty page: https://www.hankooktire.com/us/serv...placement-warranty/passenger-light-truck.html The supplier said sometimes the maker will work with a customer who has problems, so that will be our next step. I'll call their customer service and describe the cracking, and see what they say.
I have been searching the internet for how any tire maker defines "off road use" but haven't found anything.
The tire purchase receipt had the truck's mileage recorded on it, so I compared the current odometer reading. I was surprised to see we have put nearly 48k miles on them. These are the Dynapro AT-M which are rated for only 50k asphalt miles. I have driven a lot of non-asphalt road miles, so maybe this breakdown isn't as premature as I first thought.
I have been searching the internet for how any tire maker defines "off road use" but haven't found anything.
The tire purchase receipt had the truck's mileage recorded on it, so I compared the current odometer reading. I was surprised to see we have put nearly 48k miles on them. These are the Dynapro AT-M which are rated for only 50k asphalt miles. I have driven a lot of non-asphalt road miles, so maybe this breakdown isn't as premature as I first thought.