i'm not sure i'll use these guys again either. i purchased 7/5 as a trust, was approved 8/23, didn't really pay attention for a few weeks, around the end of september i noticed it was still just sitting at the approved phase. So i started calling, then emailing, found out they lost the certificate info that i submitted when i purchased (i won at a banquet). it took another week to get that sorted out. then it sat there for another 3 weeks with no progress, i started emailing on 10/20 and finally heard back on 11/6 that it was waiting LEO notification to be signed. it was magically signed that very day. now i'm in the "7" day waiting period before it ships. That'll put me approx. 130 days from purchase, 81 days from ATF approval.