Leupold Range Finder Warranty?

[hoffamania89]

Hi - does anyone have experience with Leupold and their warranty on range finders or other electronics?

The reason I am asking is that I recently sent in my Rx-1000i because the display was half washed out unless you used it in the dark or had a black back ground. I received an email from their service today stating its outside of its warranty period and that I have 2 options;
Option 1.) We can return the original unit back to you.
Option 2.) As a courtesy, we can offer a substantial discount on a replacement. This offer is valid for any current model Leupold Rangefinder.

Just seems different than other experiences that I have read about. For the record I have not yet replied to their email.

 

[406LIFE]

I have sent one in three times under warranty. None of them were really pleasant experiences. I've write about it elsewhere on here. You could call and plead your case.

 

[KipCarson]

I had a Leopold rangefinder, I think it was an rx-500 or something like that, and the entire display completely went out. I boxed it up sent it to them and within a week had a brand new rangefinder show up in the mailbox that was a step up from the one I sent. I think it was an rx-650 they sent in return. No charge for anything. Don’t know why or how but I didn’t argue! Hope they treat you right.

 

[KipCarson]

^^^ I did read before I sent it to them that the gold ring warranty did not cover electronic components or something like that, sent it anyway expecting to be turned down and came out smelling like a rose

 

[MJE2083]

Your experience is similar to others I have heard. Very rarely I hear a story of someone who received a brand new unit. Leupold only warranties rangefinder and electronics for 2 years. I think this is the one area where vortex has leupold beat, vortex lifetime warranty includes their range finders.

I will attest that their warranty on non-electronic optics is very good. I just received a brand new pair of BX-4 binos after sending in an old pair of BX-3's that had broken.

 

[hoffamania89]

Thanks for all the replies folks, I appreciate hearing your experiences. I will talk to them this week and let you know the outcome.

 

[Nick87]

I had a Leopold rangefinder, I think it was an rx-500 or something like that, and the entire display completely went out. I boxed it up sent it to them and within a week had a brand new rangefinder show up in the mailbox that was a step up from the one I sent. I think it was an rx-650 they sent in return. No charge for anything. Don’t know why or how but I didn’t argue! Hope they treat you right.

My identical experience. Same rangefinder and issue, was about three years ago.

 

[mtmuley]

Buy a Vortex and unlimited shipping too. mtmuley

 

[hank4elk]

Switch the batteries out 1st.

 

[WapitiBob]

All the Leupy rangefinders I know of eventually lose half the display, then they go away completely. No warranty on the electronics. I switched to a nikon arrow ID vr.

 

[come2elmo]

I had a Leopold rangefinder, I think it was an rx-500 or something like that, and the entire display completely went out. I boxed it up sent it to them and within a week had a brand new rangefinder show up in the mailbox that was a step up from the one I sent. I think it was an rx-650 they sent in return. No charge for anything. Don’t know why or how but I didn’t argue! Hope they treat you right.

I just sent in a 850 and they sent me a1300 in return no questions asked.

 

[LCH]

I've not yet found any company to warranty electronics beyond a specified amount of time. I wouldn't expect a laser rangefinder to become a family heirloom to be used for generations like some equipment, but I do expect it to last significantly longer than 2 years.

If Vortex does give a good warranty on their rangefinders, they may be worth a look. Up until now, I've been using the $100 cheapies and treating them as disposable. Though to be fair, I'm just on my 2nd one in 10 years.

 

[WalkingBird]

I had an Rx-650 that washed out on me the week before a big hunt, I called Leupold about it, and like mentioned above, it was over 2 years old and outside their warrenty, they gave me a 60% discount on any rangefinder of my choice, and i picked up a 1200 TBI, which was then promplty stolen a couple months later...I gave up on them and picked up a Vortex 1800, I really do like the vortex, and they've treated me well, so I'll stay loyal, but dang that Leuppy 1200 was awesome

 

[sbhooper]

I have had a Sig Kilo 2000, now, for several years. It works great. I would buy another, for sure. You could not give me a Leupold Range finder.

 

[ashersdad]

I've had 3 Leupold range finders. The first 2 worked for several years and then started to peter out. Maybe it's because I'm close enough to stop in at their headquarters but with both of them I left them to be repaired and ended up being given a new one. That's happened twice now and both the replaced ones were several years old. Sorry your experience was different.

 

[Williboss]

I use PARD NV-008 and I am satisfied with it.

 

[Losing_Sanity]

Take a nice discount on a better one with good ratings. Then sell it for a great price and roll that money over for a nice Vortex or something comparable. Someone gets a great price on a nice rangefinder that they maybe couldn't afford otherwise and you get a different brand to experience and try out.

 

[Williboss]

No, I have never used a warranty for scopes or something like that. I have changed the scope jut once, but not because the old one broke. it was simply not enough to hunt at night and I decided to buy a new night vision digital scope for the night deer hunt. My choice fell on PARD NV-008 ager reading the article about the top day/night scopes for rifles. it is quite light and its battery life is long enough. the quality is also very good. I am really happy that I read that review before choosing something.

 

[DKenny]

I used their warranty for an older RX model that would not display past 30 yards. I returned it and within a week had a brand new upgraded model with no questions asked. I have never had a bad experience with Leupold.

 

[Griggs]

I had an old model, can’t remember which one. Long story short it no longer worked after many years of hard use. Contacted them, they offered me something like 80% off a newer version. So I got the new one.

not bad, in my opinion, since I couldn’t seem to find any proof of purchase, and I had accidentally tossed the rangefinder in the trash the week before.