The degree to which the system is messed up is crazy. I get about an email per week this time of year on something messed up with the MT draw. I got this email this morning.
Did the rule change that you lost your points if you paid for your point in the spring draw of 2022 and not in the fall, as the lady told this guy? I've not heard of that.
I told the person to demand that FWP fix this for him. If they won't, I will suggest he require FWP show him the rule change and the authority for the rule change.