Disappointed in Leupold

[maxracx]

Vortex!!!!

 

[PorterHouse]

Yep. As has been said, Vortex is the only optics manufacturer doing lifetime warranty on electronics.

I look elsewhere for my scope, bino, spotting scope needs, etc., but Vortex gets my business in the rangefinder category.

 

[MJE2083]

Yeah this is pretty common. Do your research before purchasing. As others have said, Vortex seems to be the only ones with lifetime on rangefinders. I have a Leica that I've had for over 15 years with no issue. I've heard good things about Sig also. If I had to buy new, I would probably go with the Vortex or another Leica.

 

[mdhunter]

Another Leica owner here. I have used the 800 model for ten years now. I have replaced the battery a few times but that’s about it.

 

[Boarmaster]

Not sure exactly when I bought my leica. So my guess is around 2005-6. Its been used in tough conditions. Still works great although the rubberized coating on the unit is deteriorating as of a few years ago. if and when I replace it I will go with another Leica.

 

[EKYHunter]

The Vortex rangefinder/binocular in one unit looks really good considering their warranty.

 

[Dakota79]

Do any of you test your rangefinder to see how accurate it is and if so how far?

 

[pilsner]

..a good way to ruin a perfectly good hike.

And a perfectly good rifle range too

 

[Jim Bradbury]

A few years ago we went to Alaska to go moose hunting. Once we were up there and out where we were hunting. I found out that my Leupold rangefinder had quit working. It was fine two years prior in Wyoming. I put a new battery in it and that was not the problem. When we returned from Alaska and since, I was leaving in a week and a half to go Mule Deer hunting in Idaho. I drove the three hours to Leupold in Beaverton Oregon. They told me basically the same thing the original poster said and would not honor the warrantee. I knew nothing about the warrantee being invalid due to it "being electronic" when the Leupold salesman sold me the unit. They did offer a ridiculous discount on another rangefinder. My wife was with me at the time, she said that sounded like a good deal and I should order one so that I would have it for my Idaho hunt. Which was against my better judgement, but I did not have much time to go shopping and get a different rangefinder. I did purchase a rangefinder while at the factory. If I would of had the time, I would of shopped around and probably gone with the Sig Sauer rangefinder. Last year prior to Covid, I purchased a Leupold Mark 5 Rifle scope for long range target shooting. I had done some research and had decided my new scope would either be a Leupold VX 6 or a Nightforce NXS. The salesman talked me into the Mark 5 scope and was really pushing for it because he said I would get a free Kestrel just by filling out the correct forms. I filled out the online form and waited, and waited and waited. Finally after several e-mails I was told that they had a question and I never replied to them and I was out of luck on the Kestrel. After quite a bit of research, I found that the e-mail they sent to me was placed in my junk mail for being "Firearm related". I explained this to the guy I was talking to and he said there was nothing he could do for me. I did appreciate all his help trying to get me the Kestrel but he said there was nothing he could do for me. Needless to say, I will NOT be purchasing my next anything optical from Leupold ever again and if they want to ask me why, I will be more than happy to tell them why.

Jim Bradbury

 

[PorterHouse]

Do any of you test your rangefinder to see how accurate it is and if so how far?

I had my Vortex Ranger 1800 out a few weekends ago messing around with it. We were at my in laws who live out on a lake so had more space to test it out compared to being in our neighborhood at home. I was getting readings on smaller “deer size” items out to 300-400 yards (all I really tried to do on objects of that size range wise), was ranging houses across the cove at anywhere from 500-900 yards and finally was able to get the reading on somebody’s boat house at 1550 yards. Came home and checked everything against Google Earth and nothing was more than 1-2 yards off of what Google Earth showed the distances to be.

 

[Huntall76]

I have a Leupold RX-1200i TBRW DNA i bought sometime 3 to 5 years ago and couldn't be happier with it, love the red display.

 

[Don Fischer]

Have had my Leupold range finder maybe 10 yrs now. Never heard anyone mention they were disappointed in Leupold before. My range finder seem's to work well. Maybe I should use it more? Generally I forget it at home!

 

[mtmuley]

Have had my Leupold range finder maybe 10 yrs now. Never heard anyone mention they were disappointed in Leupold before. My range finder seem's to work well. Maybe I should use it more? Generally I forget it at home!

Jim Bradbury needs to get a Vortex then send it in every six months when it malfunctions. mtmuley

 

[longbow51]

I would never think of blaming a company because I forgot to check my junk mail.

 

[ludville1]

Have a Leica CRF 1000 that I bought new a few years back...love it! Great optics too. No regrets here.

 

[SomeJackassOnAForum]

I've found that the fastest way to get a real response to a service inquiry is to send an email with:

-My Contact info (name, email, address, phone number)
-The model and serial number of the product
-A detailed description of the problem.

Everyone you talk to in the gun/hunting industry is obscenely busy, wait times in call ques are silly. A well-written email to their main contact is probably going to help more than not.