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  1. onX Hunt

    Ask your onX Hunt questions here!

    Can you send an email to our Customer Support Team at [email protected]? They'll be better able to address this issue than I can in this thread.
  2. onX Hunt

    Ask your onX Hunt questions here!

    Right now, the best way to delete offline maps is to open your offline maps tab and tap on the ones you wish to delete and delete them individually. We know this is not the ideal situation when you have 150 saved maps and we are working on a way to better manage offline maps in the future.
  3. onX Hunt

    Ask your onX Hunt questions here!

    Right now, we're only able to trim the ends of a track, but I will pass you recommendation along to our Engineering Team.
  4. onX Hunt

    Ask your onX Hunt questions here!

    Are you using an Android phone, by chance? If so, we are still working to get the Range Radius tool available on Android devices. I don't have an ETA for that right now, but we hope to have it ready to go very soon.
  5. onX Hunt

    Onx maps: topo maps offline?

    When you save an offline map, all three basemaps (Sat, Hybrid, Topo) are saved and you should be able to toggle between those three while offline, just like you do while online. If you are not able to change your basemap while offline, reach out to our Customer Support Team. They will be able to...
  6. onX Hunt

    Ask your onX Hunt questions here!

    What mtmiller said is the best first step. If they are still not showing reach out to Customer Support ([email protected]) and if those markups somehow got deleted accidentally, they will be able to restore them to your account for you.
  7. onX Hunt

    Ask your onX Hunt questions here!

    Yep! When you save an offline map, the satellite, hybrid, and topo basemaps are all saved. You can toggle them while offline in the same manner that you do while online.
  8. onX Hunt

    Ask your onX Hunt questions here!

    If you are on an iPhone, calibrating the compass in the phone can alleviate this issue. To calibrate go into your settings, tap on Privacy, tap Location Services, scroll down and tap on System Services, then toggle the Compass Calibration off and on. (I sometimes have to toggle it a couple of...
  9. onX Hunt

    Ask your onX Hunt questions here!

    We are working on that capability, but I do not have an ETA for you at this time, unfortunately.
  10. onX Hunt

    Ask your onX Hunt questions here!

    There is significant crossover between the two. The road and trail data that you see in Offroad is also in Hunt. Offroad adds some of the guidebook type content to some roads (pictures, descriptions, difficulty ratings, etc) but the actual road data is the same. If you're primarily looking for...
  11. onX Hunt

    Ask your onX Hunt questions here!

    Thanks for the feedback, I will be sure to pass that along to our Mapping Team. I know they are constantly looking for new and better imagery. Unfortunately, available imagery sources are a bit limited, but we will do our best to get an image that was taken without snow cover.
  12. onX Hunt

    Ask your onX Hunt questions here!

    First, try closing out of the App and then reopening it, that should force your markups to sync up. If they don't show, check if you have any of those markups added to a folder. If so, double check that the button titled "Hide on map" is not selected. That will cause those markups to not show on...
  13. onX Hunt

    Ask your onX Hunt questions here!

    The first thing to do is make sure you're on the most updated version of the App. We made some changes to the layer system this summer and if you're not on the newer version, things won't work like they do on your computer. If you're on the most updated version, try logging out and logging back...
  14. onX Hunt

    Ask your onX Hunt questions here!

    Appreciate all the feedback! I'll pass that along to our team.
  15. onX Hunt

    Ask your onX Hunt questions here!

    @Khunter @Jim Anderson @bryan79 We pull the location from the device itself so it comes from the settings on your phone; this page here (GPS Settings) has a few processes that you can walk through on your phone to reset those to give you the most accurate location. If you're still having...
  16. onX Hunt

    Ask your onX Hunt questions here!

    I'll pass this along to our team. Thanks for the link!
  17. onX Hunt

    Ask your onX Hunt questions here!

    Sorry for the delay but just seeing this now. The Timber Cut comes from the US Forest Service Timber Cuts data so if it is a timber cut from a private company or something along those lines, unfortunately it will not be reflected on that layer. It is nationwide however so it will reflect all...
  18. onX Hunt

    Ask your onX Hunt questions here!

    Stay tuned! We are looking into additional options for that exact reason.
  19. onX Hunt

    Ask your onX Hunt questions here!

    Thanks for clarifying, I'll pass that along to our team. What browser are you using so we can dig into this further?
  20. onX Hunt

    Ask your onX Hunt questions here!

    Are you saying that when you are drawing a line when you click to drop a point that it takes a little while for the point to actually drop? Feel free to give us a call at 406-540-1600 for the quickest help so we can help ensure all the settings are good to go.

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