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  1. onX Hunt

    Ask your onX Hunt questions here!

    You have the Forest Visitor's Map Layer turned on which only populates at a certain zoom level which is why there is a difference as you adjust the map. Turn that off and you will get consistent satellite imagery. It is found in the Map Layers menu, under the My Layers section, under the Hunt...
  2. onX Hunt

    Ask your onX Hunt questions here!

    Based on the size of various parcels of land, they do load at different zoom levels. If you are zoomed out far, since the underlying map would not be able to register where those boundaries are, they do not populate until you zoom in closer.
  3. onX Hunt

    Ask your onX Hunt questions here!

    You can tap on any area in the map and scroll to the bottom of the pop up menu and tap the report error button to submit the information. This goes to our team to look into. Feel free to shoot an email over to [email protected] as well.
  4. onX Hunt

    Ask your onX Hunt questions here!

    First, go into the Map Settings section (by tapping the 3 lines in the upper left hand corner) then find the "Show offline map outlines" button and toggle that on so it shows the boxes on your map. Then if you go into your Offline Maps tab and tap on the name (date and time if you didn't give...
  5. onX Hunt

    Ask your onX Hunt questions here!

    We are working on more offline maps options but we do not have any timetable on when it will be available. Thanks for the feedback, I'll bring that up to our team as we continue to improve that. As for the roadless layer, we have not been hearing issues with it. I'd suggest clearing your...
  6. onX Hunt

    On-X Question: Sharing Waypoints

    I'll shoot you a message so we can gather more info to get you up and running.
  7. onX Hunt

    Ask your onX Hunt questions here!

    First ensure you have the most updated version of the app on any devices that you are sharing to. Could you also give us a call at 406-540-1600 so we can gather more information, I want to make sure we understand what you are doing so we can accurately get you up and running. I am a bit confused...
  8. onX Hunt

    Ask your onX Hunt questions here!

    We have updated a handful of counties recently for MN and are continually updating our information. We work with the counties as well as state/federal agencies on obtaining our information so we reflect what they have in their digitized system so you will want to verify they have the correct...
  9. onX Hunt

    Ask your onX Hunt questions here!

    This will vary depending on your state and the trail you are hiking on as there are various rules regarding this so check with your local regulations.
  10. onX Hunt

    You can also shoot an email over to [email protected] and our CS team will be able to gather all...

    You can also shoot an email over to [email protected] and our CS team will be able to gather all the information needed and get you up and running.
  11. onX Hunt

    Ask your onX Hunt questions here!

    Updating your app does not charge you anything additional and gives you all the latest features and information that we currently have. You will update the app through the App or Google Play store.
  12. onX Hunt

    Ask your onX Hunt questions here!

    We have not heard of this occurring, could you please give us a call at 406-540-1600 or email [email protected] so we can gather more information from you?
  13. onX Hunt

    Ask your onX Hunt questions here!

    Did you happen to take a screenshot of what was occurring? That will give us a better idea of what is happening. Feel free to give us a call at 406-540-1600 and we can walk through a few things.
  14. onX Hunt

    Ask your onX Hunt questions here!

    Yes there is, go into the My content section of the app and you can tap the little check box to turn off various waypoints, shapes, tracks, etc. Again more customization is coming to this section so you can easily organize and toggle of waypoints for different hunts.
  15. onX Hunt

    Ask your onX Hunt questions here!

    More organization with your content is coming in the near future so stay tuned!
  16. onX Hunt

    Ask your onX Hunt questions here!

    With an active membership, the only limitation to saved maps is how much storage you have on your device. (a free basic account is limited to 1 saved map)
  17. onX Hunt

    Ask your onX Hunt questions here!

    You'll want to ensure you both have the most updated version of the app as that could be causing an issue. Feel free to shoot us a message or give us a call at 406-540-1600 so we can gather more information if you're still having issues after updating.
  18. onX Hunt

    Ask your onX Hunt questions here!

    Thanks for the feedback, we appreciate the insight users like you offer so I'll bring those up to our team so we can continue to improve our product!
  19. onX Hunt

    Ask your onX Hunt questions here!

    Can you send us an email to [email protected] or call 406-540-1600 so we can gather more information so we can look into it?
  20. onX Hunt

    Ask your onX Hunt questions here!

    You likely have the Forest Visitors map turned on. Go into the Map Layers menu, then find the Hunt section, turn off that layer and it will no longer happen.
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