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  1. onX Hunt

    Ask your onX Hunt questions here!

    There was a small bug that caused that issue but it was fixed quickly after it was discovered last year. Please ensure you have the most up to date version of the app so that you have the version that has all known issues fixed. Feel free to give us a call at 406-540-1600 if you have any other...
  2. onX Hunt

    Ask your onX Hunt questions here!

    The information comes from the USFS so it is as accurate as the information that have available.
  3. onX Hunt

    Ask your onX Hunt questions here!

    Give us a call at 406-540-1600 or email [email protected] if you ever experience any issues. We can get you up and running as soon as possible.
  4. onX Hunt

    Ask your onX Hunt questions here!

    We are looking into it but do not have any timetable on when it might be available. thanks for the feedback
  5. onX Hunt

    Ask your onX Hunt questions here!

    'You are not able to add more colors manually but we are looking into add more colors, let us know if you have any suggestions!
  6. onX Hunt

    Ask your onX Hunt questions here!

    That would come down to the GPS in your phone having issues pinpointing your location. If this does happen, go into the Location Services of your device, turn them off for 30 seconds, then turn them back on to refresh them and try again.
  7. onX Hunt

    Ask your onX Hunt questions here!

    You will want to wait until your current membership expires to redeem that code. Unfortunately the system is unable to recognize and add time so it would technically start a new membership when you redeem it so any overlapping time would be lost.
  8. onX Hunt

    Ask your onX Hunt questions here!

    We're looking at additional options for saving maps for offline use so I will pass your feedback along to our team as that is one option we are looking at.
  9. onX Hunt

    Ask your onX Hunt questions here!

    You are likely looking at Whitman county. Unfortunately Whitman county does not have their records in a digitized format for us to work with so we are unable to obtain any private land information from them to put in the app. We are hoping they update their system at some point but until they...
  10. onX Hunt

    Ask your onX Hunt questions here!

    We are looking into more customization with organizing your content. We appreciate the feedback as that helps us get an idea of what our customers want and how we can develop it.
  11. onX Hunt

    Ask your onX Hunt questions here!

    1) The Colorado species Layer came directly from the Colorado Hunting Atlas website. Unfortunately, we had a lot of users using this layer in our app and their website could not handle the workload so they requested that we remove it which we complied with. That information is still available on...
  12. onX Hunt

    Ask your onX Hunt questions here!

    You'll need to ensure that the iPad you do get has a GPS receiver in it as some of the older models do not have that. If it does not have that then you could still download maps on wifi but it would not show your location while you are out in the field, if it does have it then you are good to go!
  13. onX Hunt

    Ask your onX Hunt questions here!

    I'll pass that information along to our team to look into! Thank you!
  14. onX Hunt

    Ask your onX Hunt questions here!

    Sorry to hear you had issues this weekend. Give us a call at 406-540-1600 or email [email protected] with some additional information such as the type of device you are using, the software version of your device and of the app. Since it started occurring with the photo feature it could be due to...
  15. onX Hunt

    Ask your onX Hunt questions here!

    As another user stated. Yes this is possible, simply download the app and log in with the same email address and password and you'll be set. Any waypoints, markups, etc you make will automatically sync between the devices as well so you will not need to mark them again. However, offline maps are...
  16. onX Hunt

    Get ready for Spring Turkey season with onX Hunt

    Who is gearing up for Spring Turkey seasons? We've got a handful of resources that will help you fill your tags this year below. First Set up your phone with the Hunt App if you haven't already Then check out these tips. 10 Tips to Find Spring Turkeys Using onX Hunt Good luck to everyone...
  17. onX Hunt

    On X Map Dates?

    Historically we update each state once a year, we are implementing a system that will allow us to update more frequently. We do work with the counties as well as state/federal agencies on obtaining our information but unfortunately some counties are more willing to work with us than others when...
  18. onX Hunt

    Ask your onX Hunt questions here!

    What type of phone are you currently using? This sounds like a separate issue that recently popped up. Feel free to give us a call at 406-540-1600 or shoot us a message and we'll gather more information to get you up and running!
  19. onX Hunt

    Ask your onX Hunt questions here!

    Our number is 406-540-1600, give us a call and we'll look up your account and get everything straightened out.
  20. onX Hunt

    Ask your onX Hunt questions here!

    We are working on this as we speak. We identified a bug that caused this and are getting it fixed. For now, as you said rebooting the app will make them reappear, we have also had them come back by adding another waypoint to the app. Thanks for your patience and stay on top of updates to the app...
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